From job creation to customer sign-off and invoice — manage your entire field operation without a single phone call or paper form.
Companies with technicians or engineers in the field face a common set of problems: dispatch is manual, job status is unknown until someone calls in, paper job sheets get lost, and billing happens days after the work is done.
Evenware's field service module replaces all of this with a digital workflow. Create a job, assign it to a technician, and they receive it instantly on their mobile device. They can update job status, capture parts used, collect a customer signature, and mark the job complete — all from their phone. The moment the job is completed, an invoice is triggered automatically.
Your office team has a live view of every job in the field, every technician's schedule, and every open or completed job — in real time.
Screenshot: Field job dispatch screen
Supply to Evenware team
Assign jobs by skill, location, and availability. See your entire team's schedule on a calendar or list view.
Technicians receive jobs, update status, and collect sign-offs from any smartphone — no app download required.
Customers sign off on completed jobs digitally. Timestamped proof of completion every time.
Job completion automatically creates a draft invoice with parts, labour, and time already populated.
Log the job details — customer, location, type of work, required parts, and urgency level.
Assign to a technician. They are notified instantly on their mobile device with full job details.
Technician updates status, logs parts used, captures photos, and collects customer signature on-site.
Job marked complete → draft invoice created with all line items pre-filled → reviewed and sent to customer.
Invoice status tracked through to payment. All job and payment history stored against the customer record.
Screenshot: Mobile job view
We'll walk you through job dispatch, mobile technician view, and automatic invoice generation.